By Devin Gharibian-Saki, Chief Solution Officer, Redwood Software
The word orchestration comes, quite unsurprisingly, from orchestra. But consider those roots for a second and you’ll see a direct analogy between RPA orchestration and grand musical ensembles.
Take the conductor of an orchestra. Many people would say an orchestra cannot function without a conductor, but they’d be wrong – several orchestras do indeed perform as a collective without a conductor. However, what these tend to be are groups that focus on a specific niche (only performing with stringed instruments, for example) that are smaller in size than a full orchestra.
Herein lies the orchestra’s analogous association with automation.
With traditional RPA, a similar set of conditions exist that allow businesses to automate tasks and activities and deploy robots without any overarching planning or control, but the impact (in this case cost and efficiency benefits) will never match a sufficiently-planned automation rollout. So, you might be able to robotize a few isolated activities that do very specific tasks, but you won’t achieve end-to-end process automation and the associated benefits – the full ‘orchestra’ of this analogy.
Therefore, while the conductor is not necessarily essential, you’ll have far broader possibilities from an orchestra that has one than one that doesn’t.
This difference in capabilities between solutions like the Redwood Robotics platform and traditional RPA alternatives leads to some confusion in understanding orchestration in the context of automation.
The robotic overview
Traditional RPA relies on the need for control towers manned by people and dedicated third-party orchestration solutions, but there is a credible, proven and better alternative where true end-to-end automation is entirely achievable but without the resources that are taken for granted in typical RPA deployments. .
Automation in siloes, or on relatively limited,independent tasks and activties aren’t representative of what it takes to automate at scale, across different geographies, external data providers, platforms and hundreds of other variables.
Successfully ensuring that all of the interdependent processes and tasks are carried out as intended, without errors, would require significant human oversight for traditional RPA deployments.
For us, automation without orchestration makes no sense, which is why we deliver a solution that offers the ability to achieve fully-orchestrated processes as standard. By sufficiently mapping core processes (and removing their superfluous steps), customers not only get full oversight and control of each individual task but also across and entire processes without the need for human oversight or intervention, if that is what they want. In essence, they are no longer limited by technology but by their level of ambition.
Furthermore, because our catalog of pre-built robots automate tasks performed by people across commonly-used enterprise software packages and business applications, it provides the fastest possible time to value when it comes to both initial deployment, and future scaling – all while keeping costs to a minimum and development costs to zero. Yes, zero!
RPA that focuses on individual, independent tasks is expensive and difficult to scale – and it’s simply not smart enough alone to orchestrate more complicated tasks and processes.
Automating processes shouldn’t require a third-party solution, or allocation of humans to ‘manually’ start and stop processes and allocate robotic work or be on standby when robots fail or even have to worry about developing robots in the first place.
Although key, orchestration in the context of robotics is therefore about far more than just managing the interconnected processes. It’s also providing the ability to easily scale those processes in the future and even clone and replicated entire set of processes if desired, literally with just a few mouse clicks – say from one regional Shared Service Center to another. It’s delivering a truly autonomous process – not simply replication – when no human decision making is required. It’s about elevating the potential of enterprise robots, while minimizing complexity and costs – not adding to them.
True orchestration in RPA delivers on both the meaning of the word today and its original Greek roots, through quiet control of the whole process right from the start.Categories: Robotics Robotic Process Automation
Get in touch with Redwood to find out more.